Refund policy

Orders may be cancelled free of charge at any time before they enter processing. Once an order has entered processing, it can no longer be modified or cancelled.
Due to the perishable nature of our coffee, tea, and food products, we are unable to accept returns or exchanges once an order has shipped. This policy exists to protect the freshness, quality, and safety of every item we send.
If you have any questions or concerns about an order, please contact us at info@thebrewcollective.com and we will be glad to help.